FAQ
Placing an order
How do I place an order?
Simply browse our catalog, add your favorite bulbs to the cart, and check out securely using your preferred payment method.
Can I change or cancel my order after placing it?
Yes, orders can be changed or canceled within 24 hours of purchase. Please contact our support team as soon as possible at support@cruiselighting.com. Once your order is processed or shipped, changes may not be possible.
How long does it take to ship my order?
Most orders are processed within 1–3 business days. Shipping time varies by location, but standard delivery within the U.S. typically takes 5–10 business days.
How much is shipping?
We offer free standard shipping on all U.S. orders. Expedited options are available at checkout for an additional fee.
Will I receive tracking information?
Yes. Once your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way.
Shipping
Where do you ship to?
We currently only ship to the United States.
How long does it take to ship?
Order processing time: 1-3 business days
Standard shipping: 5-8 business days
You will see an estimate of the shipping time based on your location at checkout.
How much does shipping cost?
We offer free standard shipping within the United States.
Which carriers do you use?
We ship through trusted partners including UPS, FedEx, DHL, and USPS, depending on the shipping address and delivery time you choose.
Will I receive a tracking number?
Of course. Once your order is shipped, you will receive a tracking link via email so you can follow the delivery process in real time.